Privacy Policy

We take your privacy seriously and want to be transparent with our processing of your personal data. For this reason, we have a policy that sets out how we process and protect your personal data. We respect your privacy rights and recognise the importance of protecting your information. Whenever you provide us with your personal information, we use it in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws and for the purposes set out in this policy, the registration forms you have completed and all relevant terms and conditions.

1.Who collects your personal data?

The Greek company Seamant.com is the controller of the processing of the personal data you provide to us and is responsible for the security of your data under the Personal Data Protection Act.

2.Why do we use your personal data?

We use your personal data:

to manage your online purchase, i.e. to process your orders and returns through our online services and to send you notifications about the delivery status or in case of any problems during the delivery of your items.
to process your payments.
to manage complaints about our products.
to offer you different alternative payments.
to identify you and verify that you are over 16 years of age.
to improve your shopping experience and our services.
to send promotional emails about new products, special offers, our news or other information we think you may find useful, using the email addresses you have provided to us.

3.What personal data do we collect?

Contact information such as first name, last name, address, email address, phone number, postal code.
Account information such as first name, last name, address, email address, phone number, postal code, date of birth, gender, city, country and user name.
Payment information and history
Order information
Purchase information Purchase history
Delivery history
Activity log information
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4.What is the lawful basis for processing your data?

We process your personal data because it is necessary to:

the performance of the contract for the sale of goods
our compliance with our legal obligations
the pursuit of our legitimate interests
In general, we rely on your consent as the legal basis only for processing related to the sending of direct marketing messages by email. You have the right to withdraw your consent at any time. Where your consent is the only legal basis for processing, we will stop processing your data after you withdraw it.

5.How long do we keep your data?

We do not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply to different types of data, but the longest period we keep your personal data is 10 years.

6.Who has access to your personal data?

In order to provide you with certain services, we need to share your personal data with some of our partners. These include our delivery, payment and marketing service providers. We will never transfer, sell, rent or trade our customers' data to other organisations for marketing purposes. We may share your data with government agencies, regulatory bodies, law enforcement agencies, courts, banking institutions and insurers in circumstances where we are required to do so:

to comply with our legal obligations.
to exercise our legal rights.
to prevent, detect, investigate crimes or prosecute offenders.
to protect our employees and customers.

7.Do we transfer your data outside the European Union?

In order to provide you with our products and services, it is sometimes necessary to transfer your data outside the European Union. This is usually when our partner service providers are located outside the European Union or if you are located outside the Union. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer complies with data protection laws and that all your personal data is secure. Our standard practice is to use "standard data protection clauses" which have been approved by the European Commission for such transfers.

8.How do we protect your data?

We apply appropriate technical and organisational measures to ensure that your personal data is always protected and secure. Our security measures include data encryption, regular cybersecurity assessments of all service providers that may handle your personal data, security controls that protect our entire technology infrastructure from external attack and unauthorized access, and internal policies that define how we ensure your data is protected and the training of our employees.

9.What are your rights?

Right of access: you have the right to request information about the personal data we process at any time.
You can contact us and we are happy to provide you with your personal data by email.
Right to rectification: You have the right to request that personal data processed by our company be erased at any time, unless an order is pending that has not yet been shipped or you have a debt to us.
Right to restrict processing: You have the right to ask us to restrict processing when there is a specific reason to do so (e.g. if you object to our legitimate interest or if your personal data is incorrect or if you think the processing is unlawful or if we no longer need it).
Right of portability: Whenever our company processes your personal data, you have the right to obtain a copy of it in a structured, commonly used and machine-readable format, and to request that it be transferred to another party. This only includes personal data that you yourself have provided to us.
Right to object to processing on the basis of legitimate interest: You have the right to object to the processing of your personal data based on our legitimate interest.
Right to object to direct marketing. You have the option to opt out of direct marketing.

10.How can you exercise your rights?

If you wish to exercise any of the above rights, please contact us using our contact details or go to your personal account where you can change your data or unsubscribe. If you believe that our company is processing your personal data in an incorrect way, please contact us.

11.We use cookies;

Our website uses cookies to collect information. The information includes data about browsing and purchasing behaviour. More information is provided in our Cookies Policy.

12.Can we modify the privacy policy?

We reserve the right to update or change the Privacy Policy at any time. You should check this Policy periodically. The latest version of the Privacy Policy is always available on our website. We will notify any material changes to the Privacy Policy, for example if they relate to the purpose for which we use your personal data, the identity of the controller or your rights.

Contact details

If you have any questions about how we use your personal data that are not answered here or if you want to exercise your rights regarding your personal data, please send us an e-mail to info@seamant.com